This article purpose to shows how to develop my leadership in the future. Leadership is an ability that cannot acquire by passing through genetic, mean that leadership is not an ability that you can bear with, but you must study and practice to gain leadership. Moreover, Leadership has many styles of leadership with have an advantage and disadvantage, the style of leadership will be effective depending on the situation and company culture. In addition, to acquire leadership skill leader must the investigate team member and organization culture to understand and analyses were with types of leadership are the most suitable for your follower and organization. Importantly, the leader needs to figure their own suitable style of leadership to use it effectively.

 

Leadership Experiences

 

I have acquired experiences of being a leader for a year. I have been worked as a manager in my family company for a year before I came to study at Coventry University. Moreover, my family business is jewelry store with is a retail business, the business operating in Thailand. Furthermore, my store operates in the northeast of Thailand city name Khon Kaen. In my city, there is a lot of foreign visiting and living so our customer will have a variety of nation not only local people. We sale accessory such as a ring, necklace, bracelet, earring, and pendant. In addition, my career with I has been worked have to directly interact with my employees with requiring me a leadership skill to manage and contribute target to my employees. Since my family business is a retailer business our employees need to directly interact with our customer, our reputation is depending on the employee’s service. Moreover, as my manager role, I must train and contribute target to my employees so they can serve our customer to maximize customer satisfaction. I have applied SERVQUAL to enhance employees service. I had to train, my employees, to have a good service with relating to SERVQUAL theory. Our employees have trained to understand our product since gems stone and diamond have deep detail so they can answer collect and gain reliability. For responsiveness, we have train our staff to answer customer via our phone and digital channel such as Facebook within 5 minutes. We very concern about empathy of our staffs, since our business is jewelry store with considering as a luxury product, the customer will have high expectation in our service. However, my business has a high turnover rate. Since my leader type style is not suitable to my company culture, our employees and organization have a different goal. I have to improve my leadership to reduce the turnover rate in my company.

 

Leadership Brand

 

A leadership style that I want to acquire is transformation leadership. I want to have the ability to inspire and motivate my employees to have a vision and same goal. Since my company have a high rate of turnover because of employees and organization have differences goal, the company and staff are not engaging, and it leads to leaving. I have tried the transactional style for 6 months but it shows that this style is not suitable for my company. In addition, employees working without a goal they will work ineffectively.

 

Adair’s Model

 

https://www.businessballs.com/leadership-styles/

 

To develop my leadership J Adair’s model theory can be used to enhance my leadership skill. According to my second blog, Adair’s model is a leadership theory which explains how a leader should behave. According to Adair’s model, the leader has a responsibility to develop their system to contribute task and provide a target to engage employees. Moreover, the engagement bound employees and company goal together, this can reduce turnover rate and improve employee’s potential. I can apply Adair’s model theory to develop my leadership skill. I must study organization culture and understand employee’s behavior to manage and contribute leadership style to manage my staff. I must inspire my employees to have the same goal as my organization. Moreover, I must make a teamwork among my employees. I must motivate my follower to have the same vision. If employees have the same vision and work in the same direction to reach the same goal, this can create teamwork among employees. If employees are engagement they will have the feeling of they are participate in company success. They will have a bound with the company and reduce a feeling of leaving the company.  I can apply Adair’s model to improve my leadership to enhance my employees potential and develop my company management.

 

 

References

 

(Bl.uk, 2018)  John Adair

From https://www.bl.uk/people/john-adair

 

(Businessballs, 2018)  Leadership styles

From https://www.businessballs.com/leadership-styles/

 

 

 

Management is essential for the organization by using organization resources effectively and efficiently to increase potential and capability to the organization since planning to control. The main management and the vital tool that business focus on is human resource Management because it is important for improving and developing business. Human resource management is getting things done and completed by other people to achieve the goal. Management is a strategy or action that the management team in an organization cooperate to complete a task or reach a company goal. Moreover, management is an important component in business, the manager needs to plan and manage the human resource in the most effective way. Management has five major step which is; planning, organizing, commanding, coordinating and controlling. Management is a process to be a successful business with must follow these five steps. Furthermore, these five steps will be effective or ineffective depending on leader potential.

 

Company background

 

 

ASDA is a one of British largest supermarket retailer in the UK. Founder of ASDA is Asquith family, first business that operates from this family is butcher’s shop. Moreover, Peter and Fred Asquith son of W.R. Asquith assist the company and become co-founder of ASDA company. Nowadays, ASDA has operating 631 stores around the UK. ASDA have provided a variety range of channel distribution; Firstly, ASDA supercenter which is a large store which provides a wide range of a product such as food, beverage, and houseware. Secondly, the ASDA superstore which offers a fresh food, café, pharmacy and non-food product. Thirdly, ASDA supermarket which is a convenience store that offers mainly on food and convenience product. Lastly, ASDA Living which focused only non-food product such as houseware, fashion products, and general merchandise.

 

Brexit and ASDA

 

ASDA will have an impact from Brexit. First, the UK has voted to leave the European Union, due to the issue occurred from European countries toward the UK. Moreover, Brexit also has an impact on retailer business such as ASDA concerning about food delivery and transaction issue, Fresh food delivery from which import from European countries can be rotten in UK border. The issue happens from a delay of payment received, money will be slower transfer by 50%. The delay of bill payment to the supplier can harmful to their small supplier, the supplier will need to borrow or loan money to pay their staff and pay their bill. The difficulty of the trading condition can damage ASDA since the delay of money transaction ASDA will be lost their suppliers with don’t have potential to wait for money from ASDA. Many big companies use this delay to extend their bill, so they can have more flexibility in financial.

 

Henri Fayol management theory

Henri Fayol is the person who gives a definition of management which is using in modern management strategy. The theory gives a basic definition to management such as a division of labor, scalar chain, unity of command and centralization. Moreover, Henri Fayol created 14 principles of management which can be used in management strategy in real business. The 14 principles of management consist of a division of work which is developing their employees.

1. Division of work develop practice and familiarity
2. Authority is the right and power to give an order.
3. Discipline formal and informal agreement with the firm and its employees
4. Unity of command is a superior of one person
5. Unity of direction is a plan of action with having the same goal
6. Subordination of individual interests to the general interest
7. Remuneration is fair to pay
8. Centralisation is a great or less extent
9. Scalar chain the authority level of the company
10. The order can be explained as put the right man in the right place
11. Equity is the justice in an organization
12. Stability of tenure personal is the duration of jobs deadline.
13. The initiative is a limit of authority
14. Esprit de corps is the need of encouragement to work in a team in an organization.

ASDA can apply 14 principles of management theory to solve the Brexit problem. In addition, ASDA must use remuneration of 14 principles to deal with transaction issue. According to big company financial strategy, they try to extend their bill to increase their financial flexibility, this is a disadvantage and negative impact to the small supplier which must pay their bill in short term. Furthermore, the company must find a strategy to pay their supplier at a fair price and duration. Since retailer business must rely on operating a business, the retailer has to maintain their supplier to have the best product to sale for their customer.

 

 

References

 

(C Beyon, 2017) Management models and theories associated with motivation, leadership and change management, and their application to practical situations and problems

from https://www.healthknowledge.org.uk/public-health-textbook/organisation-management/5c-management-change/basic-management-models

 

(ASDA,2018) Our history

from https://corporate.asda.com/our-story/our-history

 

(ASDA,2018) Company facts

from https://corporate.asda.com/our-story/company-facts

 

 

 

 

 

 

 

 

 

 

 

 

 

The leader is an important component of the successful business. The leader has an important role in an organization such as establish a vision, provide knowledge and necessary information, Leader create a method to lead their follower to the target goal. Moreover, Leader responsibility to deal with their follower problems and relationship. Therefore, the leader is not born but made leadership cannot transfer by genetic but can acquire through practice and study. “Many people assume that good leadership means good management” (Jeffrey Glence 2013) however, leadership and management are different, Management focuses on how to achieve but leadership create a vision and inspire their follower to reach the goal. There are many styles of leadership depend on leader behavior. However, there is no best style of leadership, the leader can adapt their style to suit their organizational culture.

 

Contemporary Leadership

 

https://keydifferences.com/difference-between-transactional-and-transformational-leadership.html

 

Leadership are characteristic and behavior of leader toward their follower. Leader and follower have to interact with each other to work in a team. Moreover, there are various types of leadership style occurring in an organization. However, there is no best type of leadership, every leadership style has advantages and disadvantages. The two highlight of leadership styles are transactional and transformational leadership.

 

• Transformational leadership

 

Transformational leadership is a leadership style that working with their follower in a team to guide and motivate their follower to work. This style of leadership will contribute vision and make commitment among their team to reach the goal. In addition, transformational leadership will inspire people to where they want to lead people.

 

• Transactional leadership

Transactional leadership is a leadership style that focuses on the task and follower performance. This type of leadership motivates their follower through punishment and reward. Moreover, transactional leadership can be considered as traditional leadership, the leader will measure on the result, reward, and penalty. Importantly, This style of leader will be effective when the leader has a clear command to their follower.

 

 

Company Background

 

Sainsbury plc is a UK based company in the UK, which is one of the largest supermarket company. The company was founded in 1869 by John James Sainsbury. Nowadays, Sainsbury company has to operate 1411 grocery stores around the UK which is considering as the UK second largest chain supermarket in the UK. Moreover, Sainsbury and Asda are merged their business together, the combination of two companies created a leading grocery store brand in the UK. Moreover, the merge of two large companies maintains these two brand also promote Sainsbury and Asda to be the largest grocery store in the UK which have around 2800 stores around the UK.

 

Adair’s Model

 

 

https://www.businessballs.com/leadership-styles/

 

Adair’s model is a leadership theory which explains leadership behavior. The theory shows leader will expect to contribute effective result to the organization. According to Adair’s model, leader main jobs is to figure out what their follower need or necessary with their task and provide it to them. Mainly, leadership role in Adair’s model makes their team achieve the task, develop their team and building and maintaining teamwork within their team. Leaders are a coach and mentor

 

Sainsbury leadership

Sainsbury is a big grocery store company which have a lot of employees working with the organization. First of all, the company has around 195,000 employees working in the organization. According to a large number of employees, The company has a variety of employees, they different gender, age, and nationality. Moreover, Management team need to apply a management strategy to organize their team. The company provide training and developing the skill to their employees to improve their employees potential. Sainsbury also provides a mentor system to assist employees that need a specific coach to train and develop in the specific area. According to Adair’s Model, Sainsbury company have to hire female employees and provide them with a professional mentor to assist and develop their staff. Overall, Sainsbury’s employees are Satisfy with the company. According to employees survey, 79% of Sainsbury’s employees are satisfied with company (Sainsbury,2018) management style especially mentor system with providing a good opportunity to develop themselves, most of the employees said that they satisfy with a work environment in the company.

 

 

References

 

(IGD, 2018)  Sainsbury and ASDA set out merger case

From https://supplychainanalysis.igd.com/retailers/sainsburys/news-article/t/sainsburys-and-asda-set-out-merger-case/i/18866

[accessed on 30 April 2018]

 

(Cherry K, 2018) What is transactional leadership

From https://www.verywellmind.com/what-is-transactional-leadership-2795317

[accessed on 27 May 2017]

 

(Mind Tools Content Team, 2018) Transformation leadership

from https://www.statista.com/statistics/386475/sainsburys-store-numbers-by-convenience-and-supermarket-united-kingdom-uk/

 

(Statista, 2018) Number of Sainsbury store in the UK

from https://www.statista.com/statistics/386475/sainsburys-store-numbers-by-convenience-and-supermarket-united-kingdom-uk/

 

(Sainsbury, 2018)  Colleague engagement

From https://www.about.sainsburys.co.uk/making-a-difference/our-colleagues/colleague-engagement

 

(Bl.uk, 2018)  John Adair

From https://www.bl.uk/people/john-adair

 

 

 

 

 

 

The working environment is one of a keys factor to be a successful business. Culture is an important component of business which have an impact on a direction of the organization. Culture is a set of traditional and value of a social, culture generates from social behavior. Therefore, culture in business defines a behavior of employees in an organization and another factor which can affect business. Culture in business includes belief and behaviors of people in a company which will influence working environments. Global business organization have a various nation of employees, the management team or Human resource have to manage human resource from a different culture to cooperate to reach company and employees goal.

 

Company background

 

 

Tesco is a UK-based retailer which is considering as one of the largest global supermarkets business. The Tesco company is one of the biggest British supermarket business and ranking as the third largest supermarket retailer in the world. Tesco was founded by Jack Cohen in 1919, the first stall was opened in the east of London and the first product sold by Jack Cohen is tea, the first store of Tesco was opened in the north of London. Nowadays, Tesco has operating retail store globally across European and Asia continent, the company operate around 3700 stores in the UK and around 6800 stores around the world (Statista, 2018). Tesco using multi-channel strategy to reach their customer, Customer can access to Tesco product via Tesco store and online store with has delivery service.  The company has hired around 440,000 staff, the staffs which are mixing nation and gender.

 

Company Culture

 

https://4squareviews.com/2012/12/19/six-sigma-green-belt-define-team-dynamics-and-hofstedes-cultural-dimensions/

 

 

Tesco has set a core purpose and core value. The company core value is the simple mission which is Tesco want to be “the champion of customers by helping them to enjoy a better life quality and an easier way of living” (Tescoplc.com, 2018) The company wants to satisfy their customer satisfaction by serving them the best quality of product and services. Tesco has to train and motivates their employees to strive for their company mission. The core value of Tesco has classified into three categories:

 

• Every little help makes a big difference

Tesco strives to make a positive contribution to their employee, customer, and community where they are operating. The company provides a reward for their employee’s hard work.

 

• Understanding people

Tesco company has concerning their customer and employee’s needs. The company focuses on their customer satisfaction, Tesco using the data collection tool and to gather their customer need and want information to improve their product and service to reach their customer expectation. The priority concern of the Tesco company is their employees, the company listens to their employees need to develop their culture to employees need.

 

• Treat people how they want to be treated

 

The company concern about their employee’s relationship. The trust and respect of other colleagues are a key factor in Tesco success. In Tesco company employees have to work in a team to support each other, they share knowledge and experiences to develop their potential and create the good working environment. Tesco’s employees are encouraged to work and learn from their colleague with respectful.

 

 Hofstede’s six culture dimension

 

• Power distance

In the Tesco company, every employee’s voices are the first priority. There are no existing of individualism and inequality among employees in the company. An employee at the Tesco company can express their attitude toward any uncomfortable feeling among their colleague. The power distance index is low since every staff can show their attitude. The company listens to staff to reduce inequality among employees and increase employee relationship, which improves the working environment of the Tesco company.

 

• Individual or Collectivism

Tesco is defined as collectivism due to employees have to work in a team. According to the core value of Tesco, employees have to work in a team and support their colleague to develop their potential. The company has encouraged their staff to learn from each other to deal with the task and enhance employee’s relationship.

 

• Masculinity vs Femininity

Tesco company is focusing on the potential of employees, there is no dominance side of an employee in the company. Tesco wants to eliminate inequality in the company so they measured male and female colleague payment “pay received by male and female colleagues are equal.” (Tescoplc.com 2018)

 

• Long-term orientation

Tesco believes in long-term investment which will benefit the company in the future.

 

• Indulgence

Tesco company have the high concern of social responsibility. The company strives to make a positive contribution to communities where they were operating. The company has a positive image among local customer.

 

 

References

 

Tescoplc.com (2018) Core Purpose and Values

from https://www.tescoplc.com/about-us/core-purpose-and-values/

[accessed on 19 Jul 2018]

 

Statista (2018) Tesco’s number of stores worldwide from 2008 to 2017 from https://www.statista.com/statistics/238667/tesco-plc-number-of-outlets-worldwide/

 

Tescoplc.com (2018) Tesco UK

from https://www.tescoplc.com/about-us/our-businesses/

[accessed on 19 Jul 2018]

 

Tescoplc.com (2018) little help plan

from https://www.tescoplc.com/little-helps-plan/

[accessed on 19 Jul 2018]

 

Tescoplc.com (2018) Gender pay gap

From https://www.tescoplc.com/little-helps-plan/people/gender-pay-gap/

[accessed on 19 Jul 2018]